Privacy Policy

Last Updated: September 11, 2026

GUTS Circuit Breakers Pvt. Ltd. ("GCPL", "we", "us", or "our") operates the ERP and CRM systems at erp.gutscircuit.in. We are an MCB manufacturer based in Bhiwandi, Maharashtra with a second facility at IDA Cherlapally, Hyderabad.

This Privacy Policy explains what data we collect through our WhatsApp Business Platform integration, why we collect it, how it is used, and your rights regarding this data.

1. Information We Collect

Through our WhatsApp Business API integration, we only collect and store the following personal information:

  • WhatsApp Phone Number: Used to identify your contact profile.
  • Name: As provided on your WhatsApp profile or business interactions.
  • Message Content: The text and media of inbound and outbound messages between you and our business.
  • Message Status: Delivery and read receipts provided by WhatsApp.

2. How We Use Your Information

The collected data is exclusively used for business communication purposes, including:

  • Responding to your inquiries and providing customer support.
  • Communicating with our dealers, customers, and business leads.
  • Sending important updates regarding orders, quotations, or services.

3. Data Sharing and Third Parties

We do not sell, rent, or lease your personal data to any third parties. Your data is strictly used for direct business operations between you and GCPL.

Because we use the Meta WhatsApp Business API, your messages are processed through Meta's platform. This usage is governed by Meta's own data policies and terms.

4. Data Retention

We retain your WhatsApp contact information and message history only for as long as necessary to fulfill the business purposes outlined in this policy or to comply with our legal obligations.

5. Your Rights

You have the right to request the deletion of your personal data stored within our CRM system. For instructions on how to request data deletion, please visit our Data Deletion Instructions page.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@gutscircuit.in